Welcome to our website for Flower Delivery North Harrow. These Terms & Conditions explain the agreement between you as a customer and our business when you place an order for flower delivery services online. They set out the basis on which you can purchase flowers from our website, outlining how your order is processed, payment procedures, cancellation rights, our liabilities, and the law governing our contract with you. By placing an order, you acknowledge and agree to abide by these conditions. These terms apply to customers across North Harrow and surrounding areas.
References to “we”, “our”, “us” or “the business” refer to the entity providing flower delivery services through this website. “You”, “your” or “the customer” refer to the person placing the order. This website and our online shop refer to the online platform used to select and purchase our floral products for delivery in North Harrow and its environs.
To order flowers for delivery in North Harrow, please browse our online selection and follow the on-screen prompts to place your order. Each product description includes details of arrangements, prices, and any applicable variations or add-ons.
In cases where a product is unavailable, we will contact you promptly, offering a suitable alternative, the option to wait for new stock, or a full refund as appropriate.
We accept payment online through secure methods specified at checkout. These may include credit and debit cards and other reputable payment gateways.
We aim to deliver all flower orders within the delivery slot selected at checkout. Delivery is available in North Harrow and specified nearby areas, as displayed on our website.
Your right to cancel an order is governed by applicable consumer laws for perishable goods such as flowers.
We strive to provide your chosen flower arrangement as pictured and described. However, due to seasonality, availability, or supply interruption, we reserve the right to substitute flowers or packaging with a similar product of equal or greater value where necessary. If a significant change is required, we will attempt to contact you to discuss your preferences.
We guarantee that all flowers are freshly sourced and of high quality at the time of delivery. If you are unsatisfied with your arrangement for any reason, please notify us within 24 hours of delivery with photographic evidence if possible. We may offer a replacement or a refund where appropriate if the product falls below expected standards.
Due to the perishable nature of flowers and bespoke arrangements tailored to your order, returns are generally not accepted except in the event of faulty or damaged goods. In such cases, please contact us within 24 hours of receipt, providing your order details and a description (or image) of the issue. We will arrange for a suitable remedy in accordance with your consumer rights.
By using our online platform, you agree not to misuse the website or attempt to interfere with its security features. Content, images, and product descriptions on our site are for your personal, non-commercial use, and should not be copied or reproduced without our permission.
We accept liability for the quality and delivery of floral products as set out in these terms. However, our liability is strictly limited to the purchase price paid for the relevant order. We are not liable for indirect, incidental, special, or consequential loss or damage arising from the use of our products or website, except where expressly required by law. We do not exclude or limit our liability for death or personal injury caused by negligence, for fraud, or for any other liability which cannot be excluded or limited under applicable law.
We are not liable for delays or failures caused by events outside our reasonable control (such as strikes, natural disasters, or third-party failures). In such situations, we will attempt to fulfil your order as soon as possible or offer an alternative where appropriate.
We respect your privacy and process all personal data in accordance with UK data protection laws. Information you provide will only be used to process your order and for communication regarding your delivery. Please refer to our Privacy Policy for further details about how we handle your data.
We reserve the right to update these Terms & Conditions as required by changes in law or our business operations. Any updated version will be published on our website and apply immediately to new orders.
These Terms & Conditions (and any non-contractual obligations arising out of or in connection with them) are governed by English law. Any disputes arising from your use of our services or these terms shall be subject to the exclusive jurisdiction of the English courts.
If you have questions or require clarification regarding our Terms & Conditions for Flower Delivery North Harrow, please use the contact form or channels listed on our website. We will respond as quickly as possible to assist you with orders, delivery, cancellations, or complaints.
These terms apply to all customers using our website for flower delivery across North Harrow and the surrounding areas. By proceeding to place an order, you confirm your acceptance of these terms as the basis of your transaction with us.
These Terms & Conditions constitute the entire agreement between you and us with respect to your purchase. No variation of these terms is valid unless agreed in writing by us. Should any provision be found invalid or unenforceable, it will not affect the validity and enforceability of the rest of the terms.
We thank you for choosing us for your online flower delivery needs in North Harrow. Your satisfaction is our priority, and we look forward to delivering a beautiful and timely service every time you order with us.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in North Harrow, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near North Harrow.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
